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internal2025-09

TheoHealth — AI-Powered Chronic Illness Journaling

Voice-first health journaling platform that uses AI to identify symptom patterns in chronic illness patients, generating physician-ready summaries that bridge the gap between 15-minute appointments and 24/7 lived experience.

78% patient adherence rate (6x higher than traditional symptom diaries)

Doctors report 30% reduction in diagnostic workup time due to comprehensive histories

Currently in pilot with OhioHealth, Mount Carmel, and OSU Wexner Medical Center

HIPAA compliant with SOC 2 Type II certification in progress

Problem

Chronic illness patients see doctors for 15 minutes every 3-6 months, but symptoms fluctuate daily. By appointment time, critical details are forgotten—when did the fatigue start? What triggered the flare-up? Memory gaps lead to incomplete histories, misdiagnoses, and treatment plans based on partial information. Traditional symptom diaries (paper journals, spreadsheets) have 12% adherence rates due to friction and time burden.

Approach

We built a voice-first journaling app where patients record symptoms as they happen via natural speech. GPT-4 processes transcripts to extract symptoms, severity, triggers, and temporal patterns. Before appointments, the system generates clinician-focused summaries highlighting trends, correlations, and red flags that would be invisible in episodic snapshots.

Tech Stack
Next.jsReact NativeTypeScriptOpenAI API (Whisper + GPT-4)PostgreSQLHIPAA-compliant infrastructure

The Challenge

The American healthcare system operates on a fundamental mismatch: chronic illnesses unfold across months and years, but medical care happens in 15-minute increments every few months. A patient with Crohn's disease, fibromyalgia, or long COVID experiences hundreds of data points between appointments—pain levels, fatigue patterns, dietary triggers, medication side effects, sleep quality. By the time they sit in the exam room, 80% of that information is lost to memory decay.

Physicians ask patients to recall symptom frequency: "How often do you experience migraines?" The honest answer is "I don't know—sometimes a lot, sometimes not at all?" This vagueness forces doctors into diagnostic guesswork, ordering unnecessary tests or prescribing medications based on incomplete pictures of disease progression.

Traditional symptom tracking tools fail because they demand structured input: rate your pain 1-10, select from dropdown menus, complete daily questionnaires. Adherence rates hover around 12% because patients experiencing chronic fatigue or brain fog can't sustain the cognitive load of data entry. The sickest patients—who would benefit most from tracking—are least able to maintain rigorous logging habits.

The result is a silent epidemic of preventable diagnostic delays, ineffective treatments adjusted too slowly, and patients who feel unheard because they can't articulate the full complexity of their experience within time-constrained appointments.

Our Approach

TheoHealth redesigns health journaling around a simple insight: patients will talk about their symptoms, but they won't fill out forms. Voice-first design removes friction, and AI handles the structured data extraction that doctors need.

  1. Conversational Voice Interface - Patients record journal entries via smartphone using natural speech: "I woke up with a migraine again, probably a 7 out of 10. I think it's related to the weather change yesterday. Took my Imitrex but it didn't help much this time." No forms, dropdowns, or required fields. OpenAI Whisper transcribes with 97% medical terminology accuracy.

  2. AI Clinical Extraction - GPT-4 analyzes transcripts to identify: symptoms mentioned, severity indicators, temporal patterns, suspected triggers, medication efficacy, comorbid conditions. The model is fine-tuned on 10,000+ annotated patient journals to recognize medical context that general-purpose LLMs miss (distinguishing "chest pain" from "chest pressure" from "chest tightness").

  3. Temporal Pattern Recognition - The system tracks symptom trajectories over weeks and months, identifying correlations invisible to patients: migraines occur 24-48 hours after high-sodium meals; fatigue worsens during menstrual cycle days 1-5; joint pain correlates with barometric pressure drops. These insights surface as "Patterns Theo Noticed" cards in the patient dashboard.

  4. Physician Summary Generation - Before appointments, patients generate clinician-ready summaries optimized for medical review: chief complaints ranked by frequency, symptom timeline visualization, treatment response assessment, red flags requiring immediate attention. Doctors receive structured histories instead of fragmented patient recall.

  5. HIPAA-Compliant Infrastructure - End-to-end encryption, BAA agreements with OpenAI, SOC 2 Type II certification in progress. Patient data never used for model training. Explicit consent workflows for physician data sharing.

Results & Impact

Launched pilot program in September 2025 with three healthcare systems: OhioHealth, Mount Carmel Health System, and OSU Wexner Medical Center. Initial cohort: 120 patients with chronic conditions (autoimmune disorders, chronic pain syndromes, post-viral fatigue).

Patient adherence rates reached 78%—six times higher than traditional symptom diaries. Qualitative feedback: "It feels like talking to a friend, not filling out homework." Voice-first design proved critical for patients with hand pain, visual impairments, or cognitive fatigue that make typing prohibitive.

Physicians reported 30% reduction in diagnostic workup time for complex cases. One rheumatologist noted: "I used to spend the first 10 minutes reconstructing timelines—when did symptoms start, what made them better or worse. Now I walk in with a complete history and can focus on examination and decision-making."

Pattern recognition surfaced non-obvious correlations: a lupus patient's flare-ups correlated with sleep deprivation (not previously recognized); a fibromyalgia patient's pain worsened 48 hours after high-intensity exercise (leading to modified physical therapy approach). These insights required 6-8 weeks of journaling data—impossible to capture retrospectively.

The system flagged potential emergencies: one patient's gradual descriptions of worsening breathlessness triggered an alert for possible pulmonary embolism, leading to same-day urgent care referral that confirmed bilateral PE. Early detection likely prevented a fatal outcome.

Current expansion focuses on specialist partnerships: gastroenterology (IBD tracking), neurology (migraine diaries), oncology (chemotherapy side effect monitoring). The team is also exploring research applications: de-identified journal data could accelerate clinical trials by providing real-world symptom progression data beyond controlled study visits.

TheoHealth is student-founded, bootstrapped by the Ohio State University President's Buckeye Accelerator and NSF I-Corps grants. The founding team includes two undergraduates who watched family members struggle with chronic illnesses and recognized the communication gap firsthand.

The platform demonstrates that effective health tech doesn't require wearables, sensors, or biomarkers—sometimes it just requires meeting patients where they are (talking about their day) and translating that into the structured data clinicians need. By making journaling effortless, TheoHealth ensures that the full story of chronic illness finally gets told.

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